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Forms of Payment Accepted

• Credit Card - We accept Visa, Mastercard, American Express, or Discover. 
Payment is made through secure shopping cart. We do not store your credit card information through PayPal.

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Shipping Information

• Orders are shipped through the US Postal Service. If you would like to make other arrangements, please contact me at info@oohlalaembroidery.com.

• All items are custom made to order. Please allow up to 10 business days to process your order.

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Sales Tax

• All orders shipped or sold to an address in the state of Tennessee will be charged state sales tax of 9.25%.

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Returns

• I want you to be completely satisfied with your purchase and service received!  I take great pride in my work and guarantee items will be free of defects.  Due to the nature of the products sold, personalized items are not returnable.  However, if an item is flawed, I will be happy to supply you with a replacement free of charge.

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